Little Donkey Andy as an FBA seller,the item was fulfilled by Amazon.
If you need return and exchange（reason by customer ）,it would be better to contact with amazon customer service,they would provide you satisfied answer.

Amazon Customer Service:

• https://www.amazon.com/contact-us

• — U.S. and Canada: 1-888-280-4331

• — International: 1-206-266-2992

If it is a return or exchange caused by a defect of the product,please contact us through the contact button on the order details page.Our customer service support team will good handle your issue.

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